Potential clients call once. Confirmly answers with professional discretion, captures the matter in their words, and flags the urgent ones: without ever giving legal advice.
Someone choosing a lawyer rarely leaves a voicemail: they call the next firm on the search results.
The days you can’t answer are the days the phone rings most.
Rushed intake misses conflicts, deadlines and callback details.
Captures the caller, matter type and urgency in their own words: never legal advice, never fee quotes.
Mentions of court dates, deadlines or being served are marked urgent for priority callback.
Detailed messages routed to the right attorney, confidentiality preserved.
Full transcripts and summaries: intake that stands up to review.
$5,000+ average value of a single retained consumer matter
Never. It is instructed to capture information and set expectations only; anything substantive goes to your attorneys.
Calls are processed to produce your transcripts and summaries, retained under your control with configurable retention and deletion.
It asks your intake questions (practice area, matter description, timeline) so your team opens the day with qualified callbacks.
Yes. Set a transfer rule and callers who mention deadlines or emergencies are connected to your on-call line.